Aegis Travel Insurance Reviews

Go ready got my claim and I have heard nothing from them. I called last week. They told me I would hear by this past Friday. I have heard nothing
Judith Lewis

I bought my travel GOready insurance through Squaremouth. This was during the Omicron surge. My original travel partner decided not to travel due to COVID. I called customer service to discuss my options. I was actually able to talk to a real person on my first call and she was so helpful. She helped me cancel my policy and explained how rebook with my new travel companion. I then had to call back to check on the refund. Again I was able to speak to a person who was very helpful. So nice to work with a company who provides person to person customer service..Fortunately I did not need to use the insurance but it was well worth the small price I paid.

Easy process. Peace of mind knowing we were covered in case of Covid

I am trying to make a claim on a hotel room & some purchased food. I was never able to use my hotel reservation because my flight was canceled out of Denver and I missed my connection in Mexico City. I think it is unfortunate that the flight cancellation has to be specifically due to weather or mechanical. You had stated that the travel insurance was updated to help with Covid problems. My flight was canceled due to "adjustments in our operations". You did not update your flight cancelation acceptance to help with Covid problems. This was not specifically stated in the insurance. I am disappointed by this fact.

Hoping the claim process goes smoother than some reviews.

I sent an inquiry back on 01/24/22 & 01/29/22 via online with your website and various emails listed below to submit a claim for missed tour events and rebooked flights for my Egypt-Dubai 2021-2022 trip and have not received a reply back. Your claims process is not good.

I was told the travel policy covered anything to do with "covid". When I came back & called claims to get reimbursed for 2 Covid antigen tests, I was told "oh we don't cover those".

Still waiting to hear from adjuster. We were told 2-3 days and it’s been almost 10 days. This makes me very nervous. Would appreciate communication. It was easy to buy the insurance, but so far I’m unsatisfied with the claims process.

Due to Covid our trip was canceled. When I contacted GoReady to explain the situation I stated that we were merely postponing and were planning the same trip for 2023. They were willing to extend the travel dates making this part of my trip hassle-free.