Aegis Travel Insurance Reviews

The trip went well consequently no use of the travel insurance was needed.

The lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it

I received clear responses when I called customer service and felt confident I would know what steps to take in the event I needed assistance.

The policies are hard to understand what is truly covered. A question to April Travel was answered quickly. I didn't need to make a claim, so I cannot comment on how that process would go.

So far all positive, but we're far from finished

Very poor customer service out of the country

Unfortunately I have not received any feedback or guidance on this claim I have submitted. There has been no follow up or follow through regarding information from April. It’s been a disappointing experience.

I have taken the april travel protection for my travel, and the trip has been cancelled due to work related reason, i had to work over the long weekend for a production support. I reached out to April, their phone never gets connected, i sent couple of emails to service@april-usa.com, no response from them. Its frustrating, and it would be really helpful if sqauremoth helps me in this case.