Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
I wrote a letter to request a claim form as was outlined in the policy. No one ever responded to my request so I was not able to submit a claim. I won’t be using this insurance for future travel. I just booked new travel insurance this week for a trip next year and purchased elsewhere.
Too early in the claim process to evaluate.
Our first flight was delayed which caused us to miss our connecting flight and American Airlines could not get us on a new flight for 24 hours. We had to get 2 hotel rooms and buy clothes and food.Our luggage was ticketed and drop off at STT airport around noon on October 8 . Our luggage was sent through from Miami to Chicago On October 8th even though we missed our connecting flight so we did not have luggage from noon on October 8th until 10.30pm on October 9th. Your representative send that our luggage would not be covered which is very upsetting.
I had to call customer service to inquire about a beneficiary being named on my travel policy. He was very professional and knowledgeable and added my beneficiary that I requested.
The person I talked to was very helpful. I recommend Squaremouth to my friends. My husband, who is deceased, used this company as do I.
First time we purchased cancel for any reason insurance and first time we filed a claim.
Filing the claim was easy, response was quick. Will be buying insurance through them in the future.
Hope to never have to use it....
squaremouth was not able to secure my insurance, i had to go directly to april
The trip went well consequently no use of the travel insurance was needed.
The lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it
I submitted a claim about a month ago, never heard from the company.