Aegis Travel Insurance Reviews
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Overview
Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
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“Aegis policy: Go Ready Pandemic Plus
squaremouth was not able to secure my insurance, i had to go directly to april
Marcos from FLReview Received: October 16, 2021Was this review helpful?0 out of 0 people found this review helpful“Aegis policy: Go Ready ChoiceThe trip went well consequently no use of the travel insurance was needed.
Robert from OHReview Received: October 12, 2021Was this review helpful?0 out of 0 people found this review helpful“Aegis policy: Go Ready ChoiceThe lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it
Barbara from MTReview Received: October 6, 2021Was this review helpful?1 out of 2 people found this review helpful“Aegis policy: Go Ready ChoiceOxana from CAReview Received: October 6, 2021Was this review helpful?8 out of 8 people found this review helpfulI submitted a claim about a month ago, never heard from the company.
“Aegis policy: Go Ready Pandemic PlusVicci from AZReview Received: October 4, 2021Was this review helpful?0 out of 0 people found this review helpfulBeen trying to file a claim for damaged luggage. Getting the runaround and making the claims process much more cumbersome than need be. I.e., i must call the airline, etc. before I could file a claim, must have receipts for purchase.
“Aegis policy: Go Ready Pandemic PlusI received clear responses when I called customer service and felt confident I would know what steps to take in the event I needed assistance.
Nanette from CAReview Received: October 1, 2021Was this review helpful?0 out of 1 people found this review helpful“Aegis policy: Go Ready ChoiceThe policies are hard to understand what is truly covered. A question to April Travel was answered quickly. I didn't need to make a claim, so I cannot comment on how that process would go.
Lori from WIReview Received: September 30, 2021Was this review helpful?0 out of 1 people found this review helpful“Aegis policy: Go Ready ChoiceSo far all positive, but we're far from finished
Allen from VAReview Received: September 19, 2021Was this review helpful?1 out of 13 people found this review helpful“Aegis policy: Go Ready ChoiceVery poor customer service out of the country
Bernard from FLReview Received: September 14, 2021Was this review helpful?3 out of 3 people found this review helpful“Aegis policy: Go Ready ChoiceUnfortunately I have not received any feedback or guidance on this claim I have submitted. There has been no follow up or follow through regarding information from April. It’s been a disappointing experience.
Emily from PAReview Received: September 13, 2021Was this review helpful?13 out of 14 people found this review helpfulReview Updated: 01/12/2022
Please do not use this insurance company under any circumstances. There are so many other options to use. It is impossible to get a hold of anyone who works there or get any response via email or phone. We have tried the claims adjuster, customer service, and the claim adjusters supervisor and no one will respond. It has been more than 3 weeks without a response and the claim has been open for months.
Last updated: June 30, 2026