Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
I had to call customer service to inquire about a beneficiary being named on my travel policy. He was very professional and knowledgeable and added my beneficiary that I requested.
The person I talked to was very helpful. I recommend Squaremouth to my friends. My husband, who is deceased, used this company as do I.
First time we purchased cancel for any reason insurance and first time we filed a claim.
Filing the claim was easy, response was quick. Will be buying insurance through them in the future.
Hope to never have to use it....
squaremouth was not able to secure my insurance, i had to go directly to april
The trip went well consequently no use of the travel insurance was needed.
The lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it
I submitted a claim about a month ago, never heard from the company.
Been trying to file a claim for damaged luggage. Getting the runaround and making the claims process much more cumbersome than need be. I.e., i must call the airline, etc. before I could file a claim, must have receipts for purchase.
I received clear responses when I called customer service and felt confident I would know what steps to take in the event I needed assistance.
The policies are hard to understand what is truly covered. A question to April Travel was answered quickly. I didn't need to make a claim, so I cannot comment on how that process would go.
Last updated: September 23, 2026