Overview

Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.

Trips Protected
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SINCE 2013
80,252
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AVG. MONTH
666
Total Reviews
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SINCE 2013
1,467
Detailed Rating
Customer Service Before Trip
4.21/5
Customer Service During Trip
3.46/5
Customer Service During Claim
3.35/5

See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.09 (1,467 reviews)

Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.

  • 5
    826
  • 4
    289
  • 3
    170
  • 2
    73
  • 1
    109
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  • Aegis policy: Go Ready Choice

    I had to call customer service to inquire about a beneficiary being named on my travel policy. He was very professional and knowledgeable and added my beneficiary that I requested.

    Florida bound from TN
    Review Received: October 25, 2021
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    0 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    The person I talked to was very helpful. I recommend Squaremouth to my friends. My husband, who is deceased, used this company as do I.

    Jacqueline from NC
    Review Received: October 18, 2021
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    2 out of 4 people found this review helpful
    Aegis policy: Go Ready Pandemic Plus

    First time we purchased cancel for any reason insurance and first time we filed a claim.
    Filing the claim was easy, response was quick. Will be buying insurance through them in the future.
    Hope to never have to use it....

    GC from DE
    Review Received: October 17, 2021
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    11 out of 11 people found this review helpful
    Aegis policy: Go Ready Pandemic Plus

    squaremouth was not able to secure my insurance, i had to go directly to april

    Marcos from FL
    Review Received: October 16, 2021
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    The trip went well consequently no use of the travel insurance was needed.

    Robert from OH
    Review Received: October 12, 2021
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    The lady I spoke with to get the insurance was extremely helpful. I’m glad I didn’t have to use it

    Barbara from MT
    Review Received: October 6, 2021
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    1 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    Oxana from CA
    Review Received: October 6, 2021
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    8 out of 8 people found this review helpful

    I submitted a claim about a month ago, never heard from the company.

    Aegis policy: Go Ready Pandemic Plus

    Vicci from AZ
    Review Received: October 4, 2021
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    0 out of 0 people found this review helpful

    Been trying to file a claim for damaged luggage. Getting the runaround and making the claims process much more cumbersome than need be. I.e., i must call the airline, etc. before I could file a claim, must have receipts for purchase.

    Aegis policy: Go Ready Pandemic Plus

    I received clear responses when I called customer service and felt confident I would know what steps to take in the event I needed assistance.

    Nanette from CA
    Review Received: October 1, 2021
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    0 out of 1 people found this review helpful
    Aegis policy: Go Ready Choice

    The policies are hard to understand what is truly covered. A question to April Travel was answered quickly. I didn't need to make a claim, so I cannot comment on how that process would go.

    Lori from WI
    Review Received: September 30, 2021
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    0 out of 1 people found this review helpful

Last updated: September 23, 2026