Aegis Travel Insurance Reviews

Slow reply. Unclear reply. Not much of assistance in transit. Waiting days for email reply.

It was very reassuring to have this travel insurance. The premium was reasonable and signing up was easy. I would highly recommend this to anyone traveling.

Making the arrangement to purchase the insurance was very easy and quick and very reasonable. I did not have to file a claim

Purchasing was fine.

Just filed a claim so don’t know results yet.

Our vacation was on a cruise ship. We missed 2 ports of call due to weather. When we returned home, I called to file a claim. I was told that my plan did not cover missed ports, however it would have if I had purchased their cruise plan. It’s frustrating because I was never given that option through Squaremouth when picking my plan. If I had been, I would have gotten a significant amount of money to cover my 2 missed ports of call. We primarily cruise, so without this option, I will not be using Squaremouth again.

I appreciated being able to talk with a Travel Insurance customer service representative. She was very helpful, professional, thorough, and answered all of my questions about different insurance options I was interested in. I feel that Square Mouth gave me the insurance I wanted at a fair price, and I will contact them again the next time I am looking for travel insurance. Thank you.

I am still trying to settle my claim. There is virtually no customer service. No 800 number. They only have an address for communications. they are slow to respond.

Hard to rate this policy, since, fortunately, we had no reason to contact you once we were on the trip.

Claim filed November 26, 2019. Have not received any RESPONSE from then as yet (Dec. 26, 2019).

This is not acceptable. ---Jim