Aegis Travel Insurance Reviews

Have initiated a claim that is still open. To date April Travel Protection has been most responsive and helpful.

I would be very helpful if you identify, where applicable, that any claim, for example, for delay, will only be accepted IF the claim is based on actual out-of-picket expenses, and not merely provided for in the policy's fine print. This would apply to any and all other matters where a claim might be filed.

April’s policy is at the top end of the scale for coverages. In fact, some benifits of coverage surpassed its competitors by great lengths.
Customer service was on top of every detail. My wife and I departed feeling completely protected and secure.

Trip insurance was useless. It required a physician evaluation even though I purchased a "cancel for any reason" clause, at the cost of several hundred extra dollars. I am not spending another $300 for a doctor's appointment to meet paperwork requirements for the this trip insurance when the whole reason for "cancel for any reason" was to avoid that extra expense. I got sick before the trip, and I had purchased the extra coverage for that possibility - end of story. What a scam.

"Cancel For Any Reason" does not in fact mean that. How about a straight forward, honest policy without a ton of fine print?

Appreciated quick and clear response when I had a question enrolling

I called your representative...left a message..she never called back...

Somehow during the buying process I ended up with 2 policies in my name instead of one for my wife and one for me. Unfortunately I did not discover this until shortly before departure. When I tried to correct it April was hard to deal with saying that it was not possible to make insured name changes. After several calls they said they would but I never revived any confirmation that they had done so

Purchasing was smooth and easy and when I asked for a policy paper copy to take with me they provided one within 10 days. We will see how they do with my medical claim...I have file with my healthcare insurance first.

At the very last minute, my group tour was cancelled. I live in New Hampshire, but was already in Connecticut with friends that were also part of the group. When I returned home I contacted April Insurance, only to be told that I should have contacted them the previous day. The representative with whom I spoke told me that she would inquire about an exception when I explained the circumstances. I waited two weeks but heard nothing. I then contacted the company again and was assured that a supervisor would be calling me that very afternoon. That was on the 27th. I have heard nothing since.
I am very disappointed with this service