Aegis Travel Insurance Reviews

I cancelled trip, so I cancelled the insurance.

It was a comfort knowing our expensive flight-cruise-flight was protected with APRIL Travel Protection. The policy was very comprehensive and offered everything we needed. Luckily, we had an uneventful trip and did not have to make any claims. We will consider Travel Protection with APRIL for our next big trip and recommend APRIL to our friends & family.

After talking to the company prior to my delayed trip, I was pessimistic that I would be made whole in my claim, but I was very happy when I received my reimbursement of almost four times the amount I expected. I am very glad to recommend April insurance.

claim originally denied
subsequently approved
taught me to read fine print even when squaremouth gave company a high rating

I got stuck because of the snow storm in January and this caused a 3 days delay for us to get back home. I put in a claim to April while 2 other families that were with us put a claim to other companies. The other families got their full reimbursements within about 3 weeks. My claim took over 2 months while I had to keep calling back otherwise they never contact me back. Eventually I got reimbursement but not for my full claim.
Gave it 2/3 stars only because eventually I got something otherwise the experience with them is barely 1 star!

Handled professionally and timely.

Even though I delayed in filing my claim, the process was more painless than I was expecting, and the check was in the mail before I knew it!

I filed a claim last week and haven't heard back from April.

I am not sure why anyone would use this service unless they felt that they would need the death benefit. I was in Laos when I had my accident. Obviously the customer support group does not understand how 3rd world countries work.

It took way too long to get the claim rejection notice. More than 30 days. Also the cancellation insurance policy was not properly explained. My flight was cancelled the by the carrier, United Airlines the very same morning I was scheduled to leave, due to inclement weather conditions. As a result I was rebooked two days later, and I missed tour features.

I was rejected for the claim because April said, the cancellation only policy ends the day travel begins. This was not clearly explained on the website when I booked the insurance policy. I feel I should have been eligible for some type of remuneration from April insurance.