See how Redion compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Redion customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Claim Process
I had no claim.
Before Trip
documentation answered all my questions, so no reason to contact cutomer service
Before Trip
I found the information straightforward and easy to understand.
During Trip
I did not need to use customer service or the insurance carrier during my trip.
Claim Process
I am not submitting a claim.
During Trip
Not applicable
During Trip
did not need any service, thank the goddess
Before Trip
A great resource. Very fast. So glad we didn't need it.
During Trip
Never used.
During Trip
since I didn't have to use the insurance,i don't know how good they are.But I will definitly use squaremouth again,i rely like the service you are providing by getting the best quote and will make sure the client are helped if they have a claim
Before Trip
Set up quickly and exactly what I wanted. Additional medical protection should we need it.
Before Trip
Every thing went smoothly.
Before Trip
I found everything prior to the trip quite seamless. thank you.
During Trip
I could not call toll free, just did not work and I am fairly tech savvy. Then it took a while to get the claim form. I had to ask several times.
Claim Process
I submitted the claim and have not received an email response. AM still waiting.
Last updated: October 3, 2026