What is Missed Connection?

Missed Connection can reimburse the additional costs for a traveler to catch up to their trip if they miss their departure for a covered reason.

To be covered by the Missed Connection benefit, a traveler must experience a common carrier delay that lasts a specified amount of time, typically 3, 6, or 12 hours. The most common covered reasons under this benefit are inclement weather or a mechanical breakdown of a common carrier.

Certain policies with Missed Connection coverage only provide reimbursement if a traveler needs to catch up to a cruise or tour. These policies will specifically state “Cruise only” or “Cruise and tour only”.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer Missed Connection coverage.

Looking for a policy with Missed Connection coverage?

Enter your trip information on our custom search form. Once you receive your results, select the Missed Connection filter to find the best policy for your trip with the coverage that you need.

Search for Travel Insurance

Search, compare, and purchase travel insurance policies from every major provider in the United States.

Start a New Search

Each policy's Missed Connection coverage is summarized below. View the full benefit wording for all policies here.

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

Read more

Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

Read more

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more