Aegis Travel Insurance Reviews

The paperwork issued and all of the various companies involved is extremely confusing. I never was sure who was truly insuring me.

Will see how you handle this small claim.

I have purchased several policies in the last few years from your organization and always has been very satisfied.

I did a bit of research and questioned family and friends who travel extensively and chose this company and policy because it provided very good coverage and an affordable price. Square mouth made the process very easy and comparing for my final selection. I felt like I had made an excellent choice and would be well covered and taken care of. Thankfully, everything went smoothly with our trip! I feel strongly if there had been an issue it would’ve been handled for me. Thank you., Lynn

Excellent experience with Aegis, especially the 24 hour assistance. He was able to tell us how much our policy covered for trip delay, so we could confidently make plans until our rescheduled flight. Making the claim went smoothly, but did require a lot of receipts.

Easy to understand and met my travel needs.

Claim was submitted for a certain dollar amount with 2 receipts, one of which was not uploaded.
Instead of communicating that they were missing a receipt, they cut a check for partial payment with zero contact.
Extremely difficult to get in touch with anyone.
I’ve emailed them twice with a copy of the receipt and no response.
Phone mailbox is full-you can’t speak to anyone.
I will not choose Aegis again.

I face planted about an hour after boarding the Sun Princess in Barcelona on Aug 8. Went to ER to determine extent of my injury. No brain bleed but orbital bone fractures. Insurance was helpful and careful. We missed the cruise. They got us on a non stop flight home on the 14th.

I’m currently buried under forms and receipts to get reimbursed for medical, hotel and food in Barcelona.

Thankful I got the insurance.

The agent was very informative on options available to me when I found out my flight was canceled due to a labor dispute.

Difficult to contact claims people and find information on the claim and the EOB.