Aegis Travel Insurance Reviews
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Overview
Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
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“Aegis policy: Go Ready Choice
Our claim was accepted and the customer service reps were polite. It was just very slow. I filed via email. Once they had all the documents they needed it took about 22 business days to process and another 3 before funds were deposited.
Eliza from NCReview Received: April 25, 2026Was this review helpful?0 out of 0 people found this review helpful“Aegis policy: Go Ready ChoiceFortunately I had no need to file any claims. Having my plan gave .e security in the event i became ill, missed a flight, canceled trip etc. Thank you
Patricia KingPatricia from FLReview Received: April 14, 2026Was this review helpful?0 out of 0 people found this review helpful“Aegis policy: Go Ready Choicefell and broke my arm which required medical treatment. treatment recommendation by their assistance line was considerable different than in-country doctors.
white ghost from NCReview Received: April 14, 2026Was this review helpful?1 out of 1 people found this review helpful“Aegis policy: Go Ready Choiceeach of us had a Dr visit and prescriptions while on the cruise.
Carol from WAReview Received: March 31, 2026Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisThank you for your review, and welcome home. We’re sorry to hear that both of you needed to visit the shipboard medical center during your trip. We hope you’re both feeling better and were still able to enjoy the remainder of your cruise.
A member of our team will be reaching out shortly to assist you in initiating a claim for your out-of-pocket expenses. If you have any questions or need further assistance in the meantime, please don’t hesitate to contact our Customer Service team at (800) 498-9540 (toll-free).
“Aegis policy: Go Ready ChoiceThe agents were very helpful when I needed to change my dates of travel. It was effortless.
Valerie from CAReview Received: March 24, 2026Was this review helpful?2 out of 2 people found this review helpfulResponse from AegisThank you for your feedback! We’re glad to hear our team was able to assist you with changing your travel dates and make the process effortless. We appreciate you choosing Aegis Insurance and are happy everything worked out smoothly for your trip.
“Aegis policy: Go Ready ChoiceSo far they have answered my inquiry immediately and let me know next step to file small claim. They will send by mail the form I need I think since I cannot reply online.
Rebecca from DCReview Received: March 18, 2026Was this review helpful?2 out of 3 people found this review helpfulResponse from AegisThank you for your review.
The Proof of Loss claim form has been mailed to you and should arrive shortly via USPS. If you have any questions or need assistance completing the form, please feel free to contact our Customer Service team at (800) 498-9540. We will be happy to assist you.
“Aegis policy: Go Ready ChoiceIt was a good experience.
Fred from NEReview Received: March 6, 2026Was this review helpful?1 out of 2 people found this review helpfulResponse from AegisThank you for your review! We're glad to hear you had a good experience. We appreciate you choosing Aegis and hope to assist you again in the future.
“Aegis policy: Go Ready ChoiceAegis was very helpful. We mistakenly booked our original insurance coverage for the wrong time period. Aegis helped us find new coverage at a great rate and they were very understanding. We will use Aegis and Squaremouth in the future!
Lael CarterLael Carter from OHReview Received: March 6, 2026Was this review helpful?2 out of 2 people found this review helpfulResponse from AegisThank you for your review, Lael! We’re glad our team was able to help you correct the coverage dates and find a new policy that worked for your trip. We truly appreciate your trust in Aegis and look forward to assisting you again on your future travels!
“Aegis policy: Go Ready ChoiceThere were two incidents of travel interruptions on our three-week trip. We were fully reimbursed for both incidents after supplying the necessary documentation.
John from AZReview Received: March 1, 2026Was this review helpful?4 out of 4 people found this review helpfulResponse from AegisWelcome home, and thank you, for taking the time to post a review of your claims experience. We’re happy to know that the process went smoothly and you were pleased with the outcome.
We hope you will consider Aegis again, for your future travel insurance needs.
“Aegis policy: Go Ready ChoiceTrip was interrupted and claim in process of being filed. Success to be determined.
Anonymous from NJReview Received: February 28, 2026Was this review helpful?1 out of 1 people found this review helpfulReview Updated: 03/28/2026
Very timely and fair response.
Response from AegisWelcome home and thank you for taking the time to post this review. Once the claim form and all supporting documents have been received you will be assigned to our licensed adjusters who will review and adjudicate the claim. Should anything further be needed, you will be notified via email.
We hope you will keep Aegis in mind for your future travel insurance needs.