Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,784
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AVG. MONTH
644
Total Reviews
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SINCE 2012
3,742
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,742 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2141
  • 4
    701
  • 3
    402
  • 2
    162
  • 1
    308
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  • Trawick International policy: Safe Travels Armor

    Very easy to navigate and find additional info. Was easy to make modifications.

    S from WA
    Review Received: March 21, 2026
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    Trawick International policy: Pathway Essential

    Dear Claims Department,

    I am writing to formally appeal the denial of my claim.

    My trip (Los Angeles – Istanbul – Dubai) scheduled for March 1 was not voluntarily canceled. The connecting flight from Istanbul to Dubai was officially canceled by the airline due to extraordinary circumstances, making it impossible for me to reach my destination.

    As a result, I was unable to depart from Los Angeles at all, since the itinerary could not be completed.

    This situation was not a voluntary cancellation, nor was it based on personal concern about travel conditions. It was a direct consequence of airline service disruption, which falls under covered reasons such as:
    • Common carrier cancellation
    • Trip interruption beyond my control

    The reference to “war exclusion” does not apply in this case, as I did not cancel my trip due to war, but due to the airline’s inability to provide transportation.

    I kindly request a reconsideration of my claim based on the actual cause of loss: airline cancellation and Inability to complete the route.

    Attached are documents confirming:
    • Flight cancellation
    • Booking details
    • Proof of payment

    I look forward to your prompt review.

    Zoya from CA
    Review Received: March 20, 2026
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    Trawick International policy: Pathway Essential

    We had asked what the policy covered if we wanted to cancel our trip to Puerto Vallarta because of the violence the week before.
    We decided to continue with our plans and had a great time there.

    Alain from OR
    Review Received: March 18, 2026
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    Trawick International policy: Pathway Essential

    I would’ve really preferred to talk to a person while filing the claim and had a better understanding of the category I’m claiming.

    Carolyn from CA
    Review Received: March 16, 2026
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Protect

    We had to cancel our trip due to medical reasons. We filed our claim with Trawick and had the refund in our checking account within 4 days. I was amazed that things could work that fast with a claim and we definitely will work with Squaremouth and Trawick in the future. Thank you. James Craig Meyer

    James from AZ
    Review Received: February 25, 2026
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    Trawick International policy: Safe Travels Armor

    Trawick for some reason had the incorrect travel dates and denied my claim. I had to provide the squaremouth receipt noting correct dates and my invoice from my travel agent also noting correct dates and payments. Trawick finally corrected date after a week so I could file my claim for travel interruption and 4 days lost on my cruise due to airline cancellations

    David from WI
    Review Received: February 3, 2026
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Protect

    couldnotfind right site called phone no resp then told to got o site that doesn't work close to fliing compl with board of ins.

    edward from ME
    Review Received: January 28, 2026
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Armor

    website for claim was difficult

    Meghan from WA
    Review Received: December 16, 2025
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Armor

    website and co tact agent was not very good

    Richard from OR
    Review Received: December 16, 2025
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Protect

    The tour was canceled by the provider. I didnt go anywhere. You had no risk, so I requested a full refund. I received less than 50 percent.

    Renee from MO
    Review Received: December 10, 2025
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    2 out of 2 people found this review helpful