Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
288,663
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AVG. MONTH
397
Total Reviews
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SINCE 2012
3,650
Detailed Rating
Customer Service Before Trip
4.29/5
Customer Service During Trip
3.48/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,650 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2091
  • 4
    689
  • 3
    392
  • 2
    154
  • 1
    296
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  • Trawick International policy: Safe Travels Protect

    I was able to get in contact with someone when I called with a claims question and didn't have to wait too long on hold. However, I submitted my claim 2 weeks ago and still have not had any communication about it. I assume it went through and they are working on it but it would be nice to get some confirmation of that. The online claims form submission was a little bit of a hassle but overall not too bad.

    Jean from CO
    Review Received: July 8, 2025
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    Trawick International policy: Safe Travels Armor

    I always use Squaremouth to find the policy that works best for me! THANK YOU! - Your customer service by phone is the best!

    Susie G from CA
    Review Received: July 8, 2025
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    Trawick International policy: Safe Travels Defend

    Purchased the policy and fortunately didn’t need it.

    Lisa from MA
    Review Received: June 24, 2025
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    Trawick International policy: Safe Travels Armor

    Easy enough to enroll with helpful customer service. The insurance met requirements for our trip, and to have it 'just in case' was reassuring.

    Conci from CA
    Review Received: June 18, 2025
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    Trawick International policy: Safe Travels Protect

    There has been no feedback on my claim statud

    David from NC
    Review Received: June 14, 2025
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    Trawick International policy: Safe Travels Protect

    Very helpful customer service.

    Michael from NV
    Review Received: June 8, 2025
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Defend

    We were unable to go on the trip due to a back injury. I have filed a claim and provided a ridiculous amount of paperwork but I can’t seem to get a response as to when the claim will be paid.

    David from TN
    Review Received: June 8, 2025
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    Trawick International policy: Safe Travels Armor

    I'm waiting to see how Trawick handles our claim. On route to Dallas our flight was diverted to Houston. We then missed our connecting flight to Shanghai. American Airlines couldn't get us there until 3 days later thus we lost 3 days of our trip.

    E from CT
    Review Received: June 6, 2025
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    Review Updated: 07/04/2025

    When I first contacted Trawick and verified that they had all the information and documents needed, they told me an adjuster was already given the case. When I asked them how long were they expected to finalize the claim, they told me 30 to 60 days. A totally unreasonable amount of time. I then immediately called Squaremouth and they contacted Trawick. The case was handled immediately. I'll always book through Squaremouth because of this service.

    Trawick International policy: Safe Travels Armor

    Still Waiting for a resolution

    Alan from NY
    Review Received: June 4, 2025
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    Trawick International policy: Safe Travels Defend

    I found your website very easy to use and I love the one stop shop for insurance quotes from multible insurance providers. Just list your specific needs and get quotes in seconds.If you have any questions, your customer service reps are knowledgable and take time explaning unfamiliar legal terms or policy limits. They are very helpful.

    Jim G from IN
    Review Received: June 3, 2025
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