Redion Travel Insurance Reviews

We had to cancel our trip because we thought my brother-in-law was going to have a valve replacement. I thought I would get my money back, but I was told I would have had to cancel within the 30 day free look period. I purchases the insurance when I booked the airfaire. I always thought if I cancelled the insurance before the trip, I would get a refund.

Generali processed my medical & travel interruption claims within 1-3 business days. Process was fast and easy.

We have provided required documentation for filing a claim, but no movement in the claim process.

Claim process was very quick. A lot of documentation required but once submitted we received approval within a few days, and payment shortly thereafter.

They make it very easy to understand and purchase a policy prior to our trip. They answered the phone without a wait and a live friendly person answered my questions. We did not have any issues on our recent trip, but we bought a travel policy with a high level of confidence because 2 years ago Generali paid our claim painlessly when my father passed away during our trip.

Always vert easy to work with Square Mouth and their recommendations.

The claims process is a mess. My wife had a bridge fall out and I proactively informed the insurer. We went to a French dentist close to where we were staying and she fixed it and gave her some
Medication for the pain and antibiotics because of a potential root canal infection.
When I submitted the bills, which were very reasonable by US standards, you requested a report from the dentist with whom
We no longer have contact. Asking them for a report would incur additional charges and is a complete waste of time. I cannot understand why you cannot accept the documents we provided as we were proactive and sent information BEFORE seeing the dentist . The total claim is less than the premium we paid so you cannot say it’s excessive or a scam . Based on our current experience we will not be taking this insurance in the future and will be registering our opinions on all our social media.

My interaction with Generali Global Assistance was a result of being charged twice for the policy I chose. They responded to my email withing a few hours, explained what had happened that lead to the additional charge, and corrected the problem immediately.

The process of purchasing the insurance was simple. We cut our trip short and returned home early for medical reasons. Will be filing a claim as soon as we have all documents in hand. Curious to see how this turns out.

Because my husband on our trip had an accident that affected our ability to continue the entirety of our trip, we appreciate that we had 90 days to submit our claim.