Seven Corners Travel Insurance Reviews

I couldn’t go to the trip due to an illness. Seven corners was very helpful. It was easy to work with them.

The people I talk to are knowledgeable and helpful.

Easy to buy insurance and great customer service.

My Check-In luggage was delayed and did not arrive at LAX in time, so I had to leave for the Philippines without it. I was without this bag for 4 days after arriving in the Philippines. I was on vacation and I am not from the Philippines. The bag had all of my clothes and most other necessary items. I saw on my policy that I was covered for up to $100 a day for a delayed bag, so I filed a claim. On the claim form I indicated that I did not purchase any items and that I do not have any receipts. I suffered for 4 days wearing the same clothes and got sick with worry about my bag. The reason why I gave only 2 stars is that the Claims department could have told me up front that since I did not purchase new clothes, etc. that I will not receive any compensation for my bag getting delayed for 4 days. But instead, the Claims department wanted me to email more information, and itineraries, etc. etc. taking up way to much of my time just to have my claim eventually denied because I had no receipts to prove that I purchased anything. They knew that when I first filed the claim, but wasted a ton of my time and a ton of stress trying to gather all the information they wanted in a country where I have very limited access. The policy is very misleading. If it had a small footnote that read "must provide receipts for any compensation," I would not have filed a claim. I am so happy nothing more serious than a delayed bag happened, because I would hate to see what a mess they would put me or my family through if I got hospitalized or died over there. 2 stars is generous.

I needed to cancel my trip because I had a daughter who was suicidal as a result of unresolved trauma from my other daughter dying of brain cancer in 2023. My daughter was hospitalized because she was suicidal. It put me in a depression tailspin and I couldn't function. Seven Corners apparently does not think mental health is a health issue. Could not be more disappointed and disgusted with their ruling. I have used them many times in the past. Will never use them again.

Excellent communication at all phases of my claim. I had to mail all the documents because my emails were not going through. As soon as Seven Corners received the documents, they approved the whole amount.

We feel better having insurance while we're on trips out of the country. The plan fit us perfect and they have reasonable prices. Thank you

I didn't have a good understanding of what was covered under the policy. My flight home was cancelled by Air New Zealand for controllable issues and they rescheduled me home on a 1 stop flight and the second leg was in economy. I paid for business class. If you have to get home, the policy is almost worthless because it doesn't kick in for 48 hours. Also if the flight was cancelled because of flight crew, that wouldn't be covered too. I am sure many of your clients do no understand what is and what is not covered. Having a supplemental communication indicating specifically what isn't covered would be transparent and fair to your customers. When clients see flight cancellation as something that is covered they assume that it means any cancellation other than act of God.

Seven Corners service pre-departure was excellent. Prompt and answered our questions easily.

I am not happy that when in Italy and I spoke to 7 Corners customer service about what to do for a claim she did not mention that I needed a "letter" from the doctor stating the diagnosis! She said to use the prescription which is on letterhead and the pharmacy receipts. Now I am in USA and the doctor is in Italy. I have to go to an Italian speaking relative to call the doctor to see if he can mail me a letter. This is just jumping through hoops and a real nuisance!