With over a decade of experience in claims management and fraud investigation, Cheri leads Squaremouth’s claims operations, overseeing all aspects of claims handling with a focus on fairness, efficiency, and customer-first values. She drives strategic initiatives to enhance fraud detection and mitigation processes, ensuring every claim is managed with transparency and integrity. Cheri began her career at Squaremouth over ten years ago, starting in customer service before transitioning into claims, where she discovered her passion for investigative work and operational excellence.
Claims Operations
Fraud Prevention
Customer Advocacy
& Risk Mitigation
Licensed Adjustor and Designated Fraud Claims Law Associate (FCLA)
American Educational Institute