St Pete Beach, Fla., May 17 2007 — In a move to give travelers more peace of mind, Squaremouth.com today extended its Zero Complaint Guarantee to products provided by AIG Travel Guard and USA-Assist.
The company’s comparative travel insurance quote site only lists travel insurance carriers that have had no complaints from Squaremouth’s customers. If an insurance carrier receives even one complaint that Squaremouth cannot resolve to its satisfaction, it will be removed immediately from Squaremouth’s website.
“When you have a medical emergency in a foreign country, it is way too late to find out that the insurance company you booked your travel insurance through is less than satisfactory. The traveler is in an extremely vulnerable situation, this is not the time to have to start haggling” explained Chris Harvey, CEO of Squaremouth. “If we receive a complaint about an insurance carrier from any of our clients that we cannot resolve to our satisfaction, we will remove that carrier from our site and no longer sell their products. Travelers can rest assured that every plan we carry is from a company that looks after our clients when it matters most.”
Squaremouth clients can take advantage of the zero complaint guarantee for the following travel insurance carriers:
Access America – AIG Travel Guard – CSA – Global Alert Administrators – HTH Worldwide – Itravel Insured (ITI) – IMG – Medex – Medjet Assist – MH Ross – Multinational Underwriters – Seven Corners (formally Specialty Risk International) – Travel Insured International – Travelers Liberty – Travelex – TravelSafe – USA-Assist.
To date, no competing sites have offered their customers zero complaint guarantees. Squaremouth.com is further set apart from its competition by the proprietary travel insurance quote engine, which makes it very easy to locate the most suitable policy, taking into account State of residence, age, departure date, date of first payment and trip cost.
“Our technology allows our clients to quickly identify a policy that will provide the required amount of cover at the best possible price. All they have to do is visit the site, answer a few quick questions, and decide which coverage best suits them. There are no surprises, and travelers can see all of our insurance plans side-by-side for easy comparison of benefits and research every aspect of every policy if they desire. Squaremouth is very focused on making travel as easy and enjoyable for our clients as possible, and our zero complaint guarantee is one more way of doing just that,” Harvey explained.
Founded in 2001, Squaremouth.com helps travelers easily and instantly compare all the major travel insurance plans. To ensure customer satisfaction, all carriers are handpicked based on an internal rating system and also ratings from insurance industry watchdog AM Best. Only companies that meet Squaremouth’s strict requirements make it into the system. Along with its unique research capabilities and zero complaint guarantee, the site provides instant quotes, immediate purchase and instant confirmation.
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