Compare IMG Plans in Just A Few Simple Steps
IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
This policy was cancelled with a full refund prior to travel. Thank you.
I didn't even think about the insurance. It's just something I need in case of problems, and I didn't have any.
I loved buying and forgetting!
Will be able to provide more comments after my clam is completed.
easy, user-friendly on-line application. helpful customer service answered my questions in fast and efficiently.
it is very important to have peace of mind especially traveling with kids i traveld from tlv to jfk via vko with a connection in moscow
Everything was great until I had to cancel my trip because of my father in laws pending death. Then you retired to many personal questions from his doctors which broke the confidentiality laws. So I made the claim when he died with his death certificate and you still didn't refund my money. All I'm asking for was $200 back. I would think it would be in your best interest to refund such a small amount vs the bad reviews and recommendations that I will be passing along anyone and everyone on social media about how you opperate your business. You lead people to believe if they get your insurance they can rest assure if they need to cancel their trip well that's NOT the case!!!! I am very dissatisfied
Great experience so far, hoping the claim goes as well.
Easy to negotiate SquareMouth and we have insured several times with them. Rates are good, too.
This program was very easy to use and prices were below or at other companies. If you had any problems filling out forms, assistance was available by calling or online. In the end we filed no claim but it was a comfort knowing it was there if we needed it.
My experience was pretty simple. Everything I needed was covered in the policy at a fair price. It help me enjoy my vacation, known I was covered in the event of any medical issues.