IMG Travel Insurance Reviews

I gathered up probably a dozen documents and forms to verify and complete my claim, converted them all to .pdfs and emailed them to the agent handling my claim. This was kind of tedious, but I doubt there is any other way to truly verify a claim speedily.
So, if you are on the fence about whether to purchase travel insurance, I would recommend considering whether it would be worth your time to save, gather, prepare and send claim information. If you are not good about doing paperwork and think you might not get around to completing a claim, the insurance might be a waste.
I have more time than money, so it was definitely worth it for me. The agent that handled my claim was exceptionally helpful and professional, and I was fully reimbursed for my claim. I appreciated being able to complete the process online, without snail mail or telephone tag. I would definitely purchase from iTravelInsured again.

As a healthy, fit, and not accident-prone adult, I hate having to buy any kind of travel insurance. I get the cheapest medical policy I can find that will supplement the coverage provided by my health plan at home. After googling a number of options, I spoke on the phone with a Squaremouth rep who gave me clear info and advice on the best option. I then went online to purchase it, since I didn't need her help to do that.

I have noticed that a number of companies offer 'top-up' policies to cover extra days spent away from home. My health plan covers 80% of medical costs incurred out of the country, and I would like to see a secondary-provider policy that would pick up the other 20%. Mine can't be the only health plan that works on percentages as opposed to days of travel. As it is, I have to guess what would be 20% of costs, based on worst case scenario illness or injury.

Below is a copy on an email I just sent to customer service just to make sure you receive it and get back to me about the situation described in it:

Hello,

Today, I received two emails, each of which was questioning me about a cruise from which I just returned.

One listed Squaremouth Policy 10572015040410342590 and the other listed Squaremouth Policy GTC-100428.

I am writing because I want to confirm that ONLY Squaremouth Policy 10572015040410342590 was active, and that I received a refund for Squaremouth Policy GTC-100428.

I bought the GTC policy in error on 4/4/2015 and called your customer service line immediately to cancel it and buy the other. I spoke with a polite and well-informed young lady who handled that transaction.

Please confirm at your earliest convenience.

Thank you.

George Kaywood
gkaywood@earthlink.net

Really can't comment until I see the resolution of my claim

Everyone I spoke with at iTravelInsured was very helpful and provided an exact answer. I would recommend this policy to other travelers.

Easy and someone pick up after hours.

I was stuck at LaGuardia (NY) airport flying back to Montreal on the last day of my policy due to winter conditions and I could not get anyone who would be able to extend my policy for another day.

iTravelInsured processed my claim without any issues. The customer service was great, answered all my questions. Highly recommend it.

Customer service representative I spoke with was knowledgeable, professional and friendly. Yes I would recommend this policy to other travelers

We choose this policy because of the rate and the reviews. Our interaction with Squaremouth was extremely positive. It was necessary to make a change to the policy after the purchase (but within the time limit). The contact person was helpful and courteous.