IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
Reasonable rates, user friendly web site. Would recommend to others.
No surprises
I chose this insurance company,I believe in 2008 as no one else would give me insurance for my husband who has a very bad heart. He has only 20% of his heart that functions and has a pacemaker and defibulator otherwise he is a very healthy man and walks 3.5 miles everyday in 1 hr and 10 min. This insurance has enabled us to continue travelling with a piece of mind. It also is very reasonable. I really can't say enough good about this company both for the professionalism of the staff and the wonderful; service that they provide.
I do recommend this company and provide them with the contact information on a regular basis.
I personally wouldn't consider using any other insurance provider.
I would like to thank you for providing this service for people with pre-existing conditions
Easy, convenient, affordable
CUSTOMER SERVICE WAS EXCELLENT AND POLITE
THANK YOU FOR YOUR HELP
I AM WAITING FOR RESPOND TO MY CLAIM THAS WAS RECEIVED LAST DEC 31,2014
YOU TOLD ME 3 WEEKS FOR A RESPONSE
Your person was very helpful and efficient when I called with questions.
Successful, routine
When I had questions they were very helpful.. I keep using square mouth because of that. Also it's easy to compare.
Had 2 claims that were handled very well. Thanks
we had to cancel our trip and sent in claim paperwork. we have not heard anything yet, so I can't really rate that process.
The price was very reasonable and covered what was necessary for me.
I liked the fact that, had I chosen to do so, I could cancel right up to the day of travel and receive a full refund.
I have already recommended this site to at least one other person.