IMG Travel Insurance Reviews

Couldn't answer two questions based on the provider's performance as we didn't need to make a claim.
The providers performance before the trip was very good, policy questions were easy to complete and covered our basic needs, also it was reasonably priced.

Something went wrong between square mouth and itravel. It took a series of emails and phone calls to get all of our documents to agree. I've used both square mouth and itravel before and this is the first time there has been a problem, so I won't hold it against either company.

However, a flood in Colorado forced us to cancel the original trip plans. When we called itravel to find out our options, they were not cooperative. Fortunately the condominium parent company gave us our money back and found us another destination. So our trip was fine, and we don't need to file a claim, but it has made me question how itravel would act if we DID need to file a claim.

Very convenience. and last minutes thing can be done online/

No claim was filed therefore there was no contact after I purchase the policy

I had no need to be in touch with the insurance company.

I did not make a claim so I'm unable to rate the insurance provider's performance during and after my trip.

Insurance company representatives were knowledgeable when I asked questions/details about their policy. Since I did not have a claim, I cannot address that issue. I went with their policy because the price was right and the policy covered the issues that concerned me.

Coverage wasn't needed, but provided security if something did happen.

I'm a recently returned Canadian PR without government-operated health insurance. Before my vacation to Europe, I had a very hard time to find a third party travel insurance for my status. Thanks squareMounth for providing me a worry-free journey

Did not have to make a claim, but did speak to customer service before our trip and they were very friendly and helpful!