IMG Travel Insurance Reviews

hard to remember but i believe i did make a query and got an on-point reply very quickly - i also seem to remember a glitch when i was buying the policy but i cannot remember details

My last contact with iTravelInsured was to increase my coverage of our extended trip. I called the wrong department but, was directed to call another department that pleasantly and professionally handled the change.

Excellent website.

Easy to use.

Super coverages.

Will return.

Walter Payne

Process of choosing travel insurance was made much easier. All my questions were answered and never felt pressured to buy.

Claim process for cancellation for medical reasons was very complex, but the claim was paid eventually.

Very good and trust cover

Paperwork was a6 hour process, and could be simplified for obvious situations .

I have the policy but have not interacted with them except when I first purchased the policy.
I have downloaded the claim forms and am getting ready to submit them.

When I called them from Mexico, they were polite and sent me the claim form almost immediately. I was on hold for a bit, though, but not too bad.

I am waiting for review of my claim. They responded quickly to my claim to say they are reviewing it.