Compare IMG Plans in Just A Few Simple Steps
IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
Before Trip
Experienced fast service with no concerns
During Trip
Had no experience to comment on
Claim Process
I had no claim
During Trip
No contact, no comment
Claim Process
No claim
Before Trip
Had to call to get a copy of the insurance coverage sent to me.
During Trip
No contact during the trip.
Claim Process
no claim filed.
During Trip
We did not need to use any of the services during our trip, so I have no input.
During Trip
didn't use
During Trip
No claim made can not rate these questions
Claim Process
No claim made
During Trip
not used during trip
Claim Process
no claim made
Claim Process
no claim
During Trip
Did not use service
During Trip
I did not have to contact the insurance carrier.
Claim Process
No claim.