IMG Travel Insurance Reviews
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Overview
IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
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“IMG policy: iTravelInsured Travel Lite
Claim Process
no claimsHenry from CAReview Received: November 16, 2010Was this review helpful?0 out of 0 people found this review helpful“IMG policy: Patriot InternationalDuring Trip
Did not use service during trip.Claim Process
No claims.John from CAReview Received: September 23, 2010Was this review helpful?0 out of 10 people found this review helpful“IMG policy: iTravelInsured Travel LiteBefore Trip
it was fine, seemed the same as I have had previouslyDuring Trip
didn't need anything - took all the contact information and had the policy available in case I needed itClaim Process
no claim madeRichard from UTReview Received: September 15, 2010Was this review helpful?0 out of 0 people found this review helpful“IMG policy: Patriot InternationalBefore Trip
Selection of insurance was straightforward.During Trip
No rating because thankfully I didn't encounter any problems.Claim Process
No claim made.David R from NHReview Received: August 16, 2010Was this review helpful?0 out of 13 people found this review helpful“IMG policy: iTravelInsured Deluxe TravelBefore Trip
Thanks to Square Mouth all appeared to be secureDuring Trip
No claims filed but provided a very secure feelingJim from TXReview Received: July 31, 2010Was this review helpful?0 out of 0 people found this review helpful“IMG policy: Patriot InternationalBefore Trip
Was very pleased and felt secure knowing that if I needed emergency help, it was there. Since I didn't have any claims, I can't say anything more about your service.Kate from NYReview Received: July 16, 2010Was this review helpful?0 out of 7 people found this review helpful“IMG policy: iTravelInsured Travel LiteDuring Trip
not neededBrenda from NVReview Received: July 12, 2010Was this review helpful?0 out of 0 people found this review helpful“IMG policy: iTravelInsured Deluxe TravelBefore Trip
No problem at all all went fine.Raymond from Puerto RicoReview Received: July 9, 2010Was this review helpful?0 out of 0 people found this review helpful“IMG policy: Patriot InternationalDuring Trip
not applicableClaim Process
not applicableanna may from PAReview Received: June 28, 2010Was this review helpful?2 out of 34 people found this review helpful“IMG policy: Patriot InternationalBefore Trip
i made several phone calls before purchasing, i needed help to find an appropriate policy. the first 2 phone calls referred me back to the internet, the last one finally matched me with a policy and emailed it to me so that i could purchase it.During Trip
not applicableClaim Process
not applicablemary from PAReview Received: June 28, 2010Was this review helpful?25 out of 43 people found this review helpful