IMG Travel Insurance Reviews

Before Trip
I had to clarify something since the travel situation was a bit different. I did not have a problem getting ahold of a representative and my question was answered without hesitation.

During Trip
Thankfully, did not have to use the hotline or any part of the insurance during the trip.

Claim Process
No claim.

Before Trip
easy transaction - no issues

During Trip
did not use emergency services

Claim Process
no claims

Before Trip
i had to change the deductible, and it took sometime to get in touch with someone.

During Trip
i had no problem, so i didn't use the service during the trip

During Trip
We had no reason to contact the carrier during or after the trip.

Claim Process
I had to cancel due to medical reasons, and I received full payment as requested. I am very satisfied with this insurance carrier.

During Trip
did not use

Claim Process
I have not been contacted regarding my claim yet.

During Trip
We never had to contact them.

Claim Process
No claim.

Before Trip
No claim and no contact with carrier, true evaluation should be if claim involved. Price reasonable.

During Trip
No claim

Before Trip
I called the carrier to make a change on the policy information and received a voicemail. I didn't receive a call back before I had to travel, so the change wasn't made. The documentation arrived by email in a timely manner and by mail while I was on vacation.

During Trip
No claims were made.