Compare IMG Plans in Just A Few Simple Steps
IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
Before Trip
Everything was fine
During Trip
Didnt need to contact them
Claim Process
I did not make a claim
Claim Process
No claim
Before Trip
was not able to get thru to talk to the rep as I had a few questions
Before Trip
All done electronically. Seemed pretty efficient.
During Trip
I did not need to contact the insurer during my trip
Before Trip
This was such a valuable service for a "poor" college student. The price was right and it was so easily done.
During Trip
I didn't have to make a claim, but I had peace of mind just knowing I was covered.