IMG Travel Insurance Reviews

I have purchased this policy for several trips. It has good coverage and the reps answer questions well. Will purchase again in the future.

You have had ample time for my valid claim..I was not responsible for the nationally known storm in my part of Ca. Nor am I responsible for not being able to get my plane for the ship..I have travel insurance because of situations like this..I did not cause the weather...and I rxpect some service. Not in another 4 weeks..I am a seasoned traveler and not a insurance scammer..Your response service is terrible..I have talked to your agents several times...Youhave all documents...M Lewis

I always carry on my luggage. However in a flight from Miami-Chicago, all carry on bins were full, so AA checked my luggage through. When I picked up my suitcase in Chicago, it had been damaged and could not be repaired. This is the essence of my claim

Thank you

Read the email exchange from the bottom up.
Initial claim filed late September 2018. Responded to their requests for payment and medical documentation.
After an initial non response they finally received the medical records 1/10/19.
I have escalated the request twice. Still no response.

Sent: Thu, Jan 31, 2019 6:38 pm
Subject: Fwd: Claim Inquiry;Insured:John Lay;Policy Number:10572017080310391043~1

-----Original Message-----
From: John Lay

Just mailed my forms yesterday. You should get them this Thursday. Thanks.

I have filed a claim because I could not go on the cruise due to deterioration in my illness. I have been in contact with itravelinsured on at least 6 occasions to see what has been happening and I am told the claim went to their Carrier, US Fire. Insurance . I feel helpless and frustrated since its been almost 3 months since my filing and I am still waiting..

I had a post- travel concern. There was no wait to talk to a representative. Whose assistance quickly answered my questions.

I chose iTravel because of what it covered and the cost. I will definitely consider iTravel for my next trip.

Always outstanding and professional help from Aidan👍👏🎆‼️