IMG Travel Insurance Reviews

Setting up the policy was easy. I did have a visit to an emergency clinic in Jakarta during my almost three months away following a small accident. But the costs were under my deductible of $200USD and not too high, so I paid them. But it felt good knowing I had coverage, had it been more serious.

My trip was cancelled due to London Heathrow international airport closure for a day and a half. Looks like this reason for cancellation doesn’t have an exact category for a trip cancellation-so my claim was denied. I’ve just sent a written appeal to IMG and I’m hoping it will be reconsidered.

The policy gave me the coverage I want at a reasonable price.

Not much to say at this time but will probably comment after filing claim

My checked luggage was delayed. I have filed a claim against my airline to recover the cost of replacement clothings. Based on the settlement amount, i plan to file a claim against IMG. When all is settled, i will then provide feedbacks.

There was confusion about which policy price I was quoted on originally. I wound up paying more than the original quote to cover my trip.

I had trip interruption because of unexpected illness, which required a 3-night stay in a New Orleans hospital and leaving the cruise early.
Your forms require that one section to be filled out by the attending physician. I have not yet been able to contact that physician, although I have all hospital records as well as the discharge papers. Therefore I can not file my claim until I get in touch with the physician (who is in another state).

We had an illness cause a delay in our trip and had to purchase flights to rejoin our itinerary. We have submitted a claim and are waiting the 20-30 day review process. more to follow. The claim is rather straight forward. We have submitted the claim and now will just wait and see. All of the people we have spoken with have been helpful and pleasant.

My flight was delayed on the way home from JFK to Chicago. It looked like we would need a hotel and meals, etc. I called customer service and they helped me navigate the coverage and options. In the end, our fligght was not canceled. It was good peace of mind to have the policy and the advice when I needed it. No wait to talk to customer service!