Aegis Travel Insurance Reviews

Thank you for sharing your feedback with us. We understand that insurance details can sometimes be confusing, and we sincerely regret any misunderstanding regarding the coverage you purchased.

Unfortunately, the policy you purchased was our trip cancellation product, specifically designed to protect against events that prevent you from starting your trip. For situations where your trip is cut short after it has begun, our comprehensive products include both trip cancellation and trip interruption coverage, along with a range of additional benefits. We are committed to providing clear and detailed information about our products to ensure our customers can make informed decisions. If you reconsider purchasing insurance in the future, please don't hesitate to contact us directly so we can assist you in selecting the best product that aligns with your needs.

Thank you for sharing your experience! We're happy to hear that you found our travel insurance easy to purchase and reasonably priced. It's great to know you didn't need to use it, but rest assured, we're always here to assist you if ever needed.

We’re sorry you had to cancel your trip due to an unexpected medical emergency. When filing a claim of reimbursement consideration proper supporting documentation, in addition to proof of loss claim forms are required, this includes notice from your treating physician.

Once these documents were submitted there was a delay in response from your treating physician. Upon making contact the information which was needed was well received and proper adjudication followed.

We apologize for any frustration this caused you and are wishing you good health.