Aegis Travel Insurance Reviews

The agent I spoke with was knowledgeable, efficient and made the process so easy for me. She found insurance that was cost effective and what I needed. I didn't feel I was buying more insurance than I needed.

Very friendly and easy to work with. When our tour dates changed it was no problem to change the insurance dates

The policy provided security and peace of mind for my trip and it was well worth the money invested.

When may luggage didn't appear at first and I called Aegis, they were on it and contacted me in a timely manner. I found the luggage later and notified them of it and they were very gracious.

I am still waiting for my claim to be processed after a month and a half of submitting all paperwork. I have emailed multiple times and called twice. I do not get an email response. When I call customer service says someone will get back to me and never does. I was told a supervisor would reach out last I called and still nothing. I feel scammed.

Aegis is a good company with comprehensive coverage at affordable prices. Policies are lenghty but clear and covered most of my questions. I interacted with staff to get answers to some questions and was not disappointed. Staff courteous and emphatic.

The customer service representative at Aegis was very helpful when I called after our trip to ask how to go about filing a claim. She outlined the steps I need to take to file for the secondary medical benefits of the policy.

The claim process was easy to complete and we received our refund within 10 days. I was very impressed by how helpful the agent was when I first called. I'll be using you again