Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
We bought our policy over a year in advance, so didn't have the final travel dates at the time of purchase and forgot about it. We called on the day of departure to shorten the trip and modify the travel dates. While it had to go through a supervisor for review, our modification request was processed promptly. We didn't have any claims on this trip.
This has been horrible. They didn't help you in a timely fashion they were closed during the trip. It was not helpful.
Very easy to enroll. Customer service answered all my questions prior to my purchase.
Claim process went smoothly. Thanks
Customer service answered my questions.
I put the return date incorrectly on the original policy. It was quickly corrected on the phone before I left home.
After I submitted the claim, after about 11 days, I got the message acknowledge they have received the case and will get back to me in 15 business days (approximately 3 weeks). I am in the waiting period now.
No claim, no comment.
Just piece of mind.
I submitted my claim July 19th and was told it could take up to 15 business days to hear back. Today is 16 days and an examiner still has not reviewed our policy. So far not happy with the time it’s taking to review a policy
Not lightening fast, but they dealt with my claim within the specified time limit and I was reimbursed for my additional expenses.