Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
Put in my claim while still on vacation on 9/30 and have heard nothing from the company. Hoping to hear something from them soon at least stating they are working on the claim.
The travel assistant was friendly and quite helpful. Her name was Kenzie.
Our vacation went well with no incidents. Thank you for peace of mind in case of cancellation.
There was a glitch at the beginning. All paperwork was sent and received (we tracked this by sending it certified mail) but, when we called BH for a progress report, they had not updated their system showing they had received the paperwork. We then emailed Squaremouths zero complaint center to ask for assistance and scheduled a call. The day before the call was to occur, we received notification that BH had paid our claim.
I had questions due to travel that could have been impacted by Hurricane Helene when I called I my questions were answered clearly and with understanding of my situation.
It was easy to buy and inexpensive. Best of all, I didn’t need it.
Was frustrated I had to purchase an additional policy to cover my bike during my travel. Otherwise I had a good experience.
We had a flight canceled which caused a major problem in our trip. When I called for assistance they could not tell me if booking another flight would be covered. This was so stressful. That is why I only gave them 3 stars
Sickness caused us to cancel. Will collect forms for claim in next few weeks
Really nothing else to say. The person I talked to was very helpful and answered all my questions. The quick response through email was excellent. Having this policy gave me an added comfort in traveling. One of my companions did not get the insurance and needed it. This was the first time I have been with anyone who needed to leave Europe ahead of schedule for health reasons. From now on I will always get the insurance.
There is a location in my area, so I figured if I needed any further assistance it would be nice to have one close.
Last updated: September 26, 2026