Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
They refused to pay the claim. Extremely disappointed with them. You took my money then gave me the run around and never paid it. Very dissatisfied
Great coverage for a great price. Worth the piece of mind when traveling.
Very helpful when I had to change the dates as I had mistakenly put the wrong dates in
My parents had to cancel their trip after my father had a medical episode and was medically advised to cancel his travel plans.
Filed the claim and immediately contacted the company to ask what was needed. We went back and forth twice, maybe three times but not for anything unreasonable, and their responses were within a reasonable time frame of 2-3 weeks.
Today, without notice, we received the full amount of our claim. Three months start to finish. Would recommend.
One of the two travelers got Covid 2 days before departure, and we had to cancel the trip. We sent in a claim and are awaiting a resolution.
Review Updated: 10/15/2025
The processing of my claim was quick and complete. Thank all involved in this settlement. Jane from Washington
Great customer service! And able to access an agent right away!
We appreciate you taking the time to provide us with your feedback and are very glad you had a great experience. Safe travels!
It sure helped me in choosing
my travel protection and helping me save as well.
We appreciate you reaching out to share your experience! We wish you safe travels!
They were very helpful at the beginning when I needed to change the end date of my trip
Fortunately, we did not have to file a claim
We had a wonderful vacation, knowing that we had peace of mind with insurance
Thank you for taking the time to share your experience! We’re glad we were able to assist with your travel changes. Safe travels and thank you for trusting BHTP!
I like Squaremouth as a comparison tool. I honestly don't know the advantage to booking through Squaremouth vs directly with the provider. Any claims that I have made over the many years of buying trip insurance have only involved the insurer.
Thank you for your feedback! We’re glad to hear that Squaremouth provided a helpful comparison of options and that you chose us for your travel protection. Please don’t hesitate to reach out to us at BHTP if you have any questions or concerns regarding your coverage or need assistance filing a claim. Safe travels!
Air Cananda went on strike and my trip was cancelled
So let’s see how my claim goes before I give ANY feedback
We’re sorry the Air Canda strike impacted your trip. I see that you’ve initiated a claim, and our team is currently reviewing your documentation. We’ll be in touch very shortly with a determination, or to request any additional information if needed. Thank you for trusting BHTP to protect your trip!