Berkshire Hathaway offers four comprehensive policies on Squaremouth, all with an A++ rating from AM Best. Their LuxCare plan covers trip cancellations for trips costing up to $100,000 per traveler, making it a popular choice for those with expensive trips.
See how Berkshire Hathaway Travel Protection compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Berkshire Hathaway customers find customer service agents helpful and easy to reach. While the provider has an efficient claims process, some customers report frustration with the communication and clarity while waiting for reimbursement.
I went on my trip as planned to South Africa, Botswana, Namibia and Zambia. I've had a great trip and just am planning to stay a bit longer to avoid traveling during a busy time of the year with the recent surge, because we are quite safe where we are located in South Africa.
My only disappointment was not being able to extend my policy, because I missed the deadline.
I plan to file a claim for some medical issues that arose, but nothing as serious as COVID fortunately.
Thank you,
Marc Romanelli
too long of a wait to talk to someone at Berkshire Hathaway - but once I finally was able to speak to a human, my questions were answered.
This provided us peace of mind when our trip was interrupted by illness.
I broke a tooth 2 days before I was scheduled to leave. Called customer service. They looked for a dentist but due to the time and because I was leaving soon, could not help me. They will not cover costs once I get home and have it fixed even though I was injured on the trip. Waste of time, money and energy.
I bought this travel insurance very first time because of COVID.
We did not get on the flight out because my husband was not feeling good.
I emailed but I got an email back that I need to call 844 411 2487 #5.
I called and no one was available, the business hour is same as my work hour which is so inconvenient for me.
I will make time to call to claim but I'm very disappointed how they serve your client.
I did not get an email confirmation from Berkshire Hathaway, so I called to ensure I did have travel protection. I found out I owed more than originally charged. I got my email confirmation a few days before I left for my trip.
Professional, courteous
So far, so good. I've just returned home and am in the process of completing my claim.
I submitted my claim on 11/7 and I have not heard anything back. Not even a confirmation that they received my email.
Claim #02443124
Review Updated: 12/18/2021
So glad I had travel insurance while I was in South Africa as I needed to go to the Hospital there. Filling a claim was so easy too!
Great way to compare pricing and benefits
Last updated: September 23, 2026