Overview

Blue Cross Blue Shield Global Solutions provides four travel medical policies on Squaremouth tailored for international trips. Their plans include up to $1,000,000 in emergency medical coverage and offer the best Free Look Period available, allowing customers to cancel their policy for a full refund until the day before their trip.

Trips Protected
Calendar icon
SINCE 2013
30,442
Calendar icon
AVG. MONTH
503
Total Reviews
Star icon
SINCE 2013
144
Detailed Rating
Customer Service Before Trip
4.7/5
Customer Service During Trip
4.16/5
Customer Service During Claim
4.0/5

See how Blue Cross Blue Shield Global Solutions compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.64 (144 reviews)

Blue Cross Blue Shield Global Solutions is the highest-rated provider on Squaremouth. Customers often praise the excellent customer service they receive before and during their trips. However, some travelers find the claims process difficult, especially when trying to gather the necessary documents requested by the provider.

  • 5
    111
  • 4
    22
  • 3
    4
  • 2
    3
  • 1
    3
  • Filter By
    Filter
    Sort By
    Sort
  • Blue Cross Blue Shield Global Solutions policy: Multi-Trip Gold excl US

    GeoBlue paid my claim promptly and generously.
    Both my wife and I were infected with COVID while on a cruise ship. We both incurred charges for doctor visit and medication, but I only filed a claim for my own expenses, which were significantly higher. I filed the claim via GeoBlue web site - it was so easy! They prompted me for the necessary information and then I uploaded PDF files with the receipts.
    In my haste, I did not notice that the PDF file containing my receipt also included my wife's receipt as a second page.
    Surprisingly, we both received reimbursement checks from GeoBlue. GeoBlue paid my wife's expenses (less deductible) although we did not formally file a claim for her.
    I am generally skeptical about insurance purchase - assuming that the insurer will find a way to pay less than what is expected. This was the opposite - GeoBlue was diligent, generous, and efficient. Thank you!

    EC from CA
    Review Received: July 8, 2024
    Was this review helpful?
    66 out of 78 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Easy to research policies and easy to find the correct one.

    I was confused because I purchased 2 different policies for 2 different international trips. I wasn't sure how to save the information on the GeoBlue app, but when I reached out to GeoBlue, they explained how.

    Mark from CA
    Review Received: June 30, 2024
    Was this review helpful?
    14 out of 17 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I would purchase travel insurance again through SquareMouth.

    David from CA
    Review Received: March 28, 2024
    Was this review helpful?
    7 out of 14 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I liked the updates Geo- Blue gave about things going on in the country I visited. They were informative.

    Marta from CO
    Review Received: March 23, 2024
    Was this review helpful?
    16 out of 20 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Great support from Squaremouth when trying to choose a policy.

    Charles from NJ
    Review Received: February 10, 2024
    Was this review helpful?
    5 out of 14 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    I have used GeoBlue for 3-4 trips. Comprehensive coverage but never used for medical claims. Easy to contact . Will use again.

    Maureen from VA
    Review Received: November 7, 2023
    Was this review helpful?
    10 out of 19 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    The gentleman i talked to was incredibly helpful and patient.

    Edward from CA
    Review Received: September 28, 2023
    Was this review helpful?
    6 out of 10 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    See my positive previous review regarding my experience with GeoBlue sustomer service

    Erika from PA
    Review Received: September 17, 2023
    Was this review helpful?
    6 out of 12 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I did not need to contact GeoBlue during my recent travel/vacation to Canada, or submit a claim, so I'm unable to comment on that matter. Otherwise, I am satisfied with my medical travel insurance purchasing experience with GeoBlue. Thank you.

    Karen from CA
    Review Received: September 13, 2023
    Was this review helpful?
    3 out of 17 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    submitted our claim on May 26th, was told originally that it would take 2-3 weeks. After 2-3 weeks passed, was told that it's 2-3 business weeks. After 2-3 business weeks passed, was told it's 1 business month. Still waiting for the claim result...

    K from CA
    Review Received: June 28, 2023
    Was this review helpful?
    135 out of 149 people found this review helpful