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Overview

Blue Cross Blue Shield Global Solutions provides four travel medical policies on Squaremouth tailored for international trips. Their plans include up to $1,000,000 in emergency medical coverage and offer the best Free Look Period available, allowing customers to cancel their policy for a full refund until the day before their trip.

Trips Protected
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SINCE 2013
28,012
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AVG. MONTH
451
Total Reviews
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SINCE 2013
134
Detailed Rating
Customer Service Before Trip
4.68/5
Customer Service During Trip
4.09/5
Customer Service During Claim
3.9/5

See how Blue Cross Blue Shield Global Solutions compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.62 (134 reviews)

Blue Cross Blue Shield Global Solutions is the highest-rated provider on Squaremouth. Customers often praise the excellent customer service they receive before and during their trips. However, some travelers find the claims process difficult, especially when trying to gather the necessary documents requested by the provider.

  • 5
    102
  • 4
    21
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  • Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    See my positive previous review regarding my experience with GeoBlue sustomer service

    Erika from PA
    Review Received: September 17, 2023
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    6 out of 13 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I did not need to contact GeoBlue during my recent travel/vacation to Canada, or submit a claim, so I'm unable to comment on that matter. Otherwise, I am satisfied with my medical travel insurance purchasing experience with GeoBlue. Thank you.

    Karen from CA
    Review Received: September 13, 2023
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    3 out of 18 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    submitted our claim on May 26th, was told originally that it would take 2-3 weeks. After 2-3 weeks passed, was told that it's 2-3 business weeks. After 2-3 business weeks passed, was told it's 1 business month. Still waiting for the claim result...

    K from CA
    Review Received: June 28, 2023
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    134 out of 154 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Really pleasant person at GeoBlue assisted me pre-departure when I had some difficulties accessing membership cards via the internet. She was very patient and very helpful.
    We had no health incidents while traveling, but we expect to purchase similar coverage next time we travel out of the U.S.

    Catherine from GA
    Review Received: May 13, 2023
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    11 out of 19 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Roman from FL
    Review Received: March 7, 2023
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    112 out of 125 people found this review helpful

    I filed the claim and nobody get back to me as of now... Terrible...

    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    aLL GREAT

    Ketty from FL
    Review Received: December 4, 2022
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    5 out of 29 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I Will use GeoBlue again

    HRH from UT
    Review Received: November 27, 2022
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    3 out of 30 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    I have been constantly asked by the medical doctor in Greece over a 6 month period to help them as I made 2 visits to the doctor and they claim they were not paid. Since I contacted Covid I also had bloodwork, chest xrays, etc 2 visits in all , I paid direct to the hospital first visit and met my deductible. ($250 or 240.50 euros). The doctor claims they were never paid by GeoBlue!

    I called from Greece which is very expensive to GeoBlue twice and asked that they pls straigten this out. I sent 2 emails stating the same. But to this day the doctor's secretary is writing to me to secure payment for them. I was sick in May it is now November! I told the doctor that you are in GeoBlue's network and you should be contacting GeoBlue to get paid. Most annoying and frustrating.

    Martha from FL
    Review Received: November 4, 2022
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    96 out of 115 people found this review helpful
    Response from Blue Cross Blue Shield Global Solutions

    Thank you for your review! A response to your claim inquiry email was sent on 11/16/2022, please check your email and spam folder for our resolution to your claim issue.

    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    While we did not have a need to use the insurance, it was a great relief knowing we would have coverage if needed.

    Sonia from TX
    Review Received: October 1, 2022
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    1 out of 36 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    Carolyn from NC
    Review Received: September 21, 2022
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    1 out of 36 people found this review helpful

    Everything was great