IMG Travel Insurance Reviews

The airline canceled our flight the day before we were scheduled to depart. We were able to book another flight at double the cost. Our claim was handled quickly and fairly.

Our trip was cancelled due to airline changes with AA which couldn't accommodate our needs to get home. Very disappointed. We contacted the insurance carrier but that wasn't a qualifier to collect on the expense of our trip.

I mailed my claim on Tuesday December 3, 2019 so I can't comment on if I'm satisfied with the process yet.

Great coverage at an affordable price. Thankfully, I didn't have to use it, but appreciated the peace of mind it afforded.

Purchasing through SquareMouth was easy and we were lucky that our trip went perfectly, so we did not need to file a claim with TravelInsured.

Nice and easy

Easy to obtain. Appeared to be adequate coverage for what I wanted. Glad I did not have to give a claim.

We had to cancel a trip due to Medical issues and should have been reimbursed 100% according to our understanding. To date we have received no refund.

A comprehensive, well priced policy that gave us peace of mind as we traveled.
We studied what we needed in a policy and were able to select from several options.
Communications with the company were excellent.

Used squaremouth to purchase a travel policy with john hancock and had to cancel trip due to medical issue. Filed claim and after 6 months finally got check.They always needed more information and never contacted me but rather went to my travel agent and when they got the information they misplaced some of it. Don't know if it was john hancock or squaremouth but will never purchase again through squaremouth again. Total waste of time and money.