IMG Travel Insurance Reviews

Have been trying to contact travel insurance and file a claim from April and was not able to talk to anyone.

I got stranded and called the 24 hour phone line ten times. Each time, the operator claimed they could not hear me. I called from 3 phone numbers. Try finding 3 different phones to make an international call. It was a pain in the ***, and in the end, I had to work it out on my own. There was no documentation from Virgin Trains UK regarding the cancelation, so I'm sure my claim will be denied. Waste of money.

All very nice and professional!

I am very happy with my purchase of insurance through Square Mouth. When I returned home I needed to file a claim and called iTravelInsured and was immediately sent the appropriate claim form and instructions as to how to file a claim. Filing was very easy, just fill out the form and send attachments though email. Claim has been sent and I am waiting for further communications. We are planning a future cruise and will purchase our insurance through Square Mouth.

Worst travel insurance company I have ever dealt with. My wife & I had to cut short our Hawaii vacation and return to Florida on 1/24/19 because of our daughter's colon cancer surgery. I paid our own airfare. I had insured our Oceania cruise from Miami on 2/5/19, including flights from Hawaii to Miami arriving 2/5/19. Oceania charged us $550 for these flights which we did not use because we returned from Hawaii 11 days earlier because of our daughter's surgery.
The flights were non-refundable. I Travel has refused to reimburse us for this amount.

Very helpful agents on the telephone.

Singapore Airlines and hotels.com waivered my non refundable fees when I informed them that I had to cancel due to illness

As Always, Aidan Harvey was most helpful.

Fast, easy and affordable.

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