IMG Travel Insurance Reviews

When I purchases the policy I only covered my down payment and indicated that there were future payments remaining. When I went to add the final payment to the insurance I was informed that the policy wouldn't cover that much. My options were to buy a new policy for the difference with no pre existing coverage or tax my policy to its limit and self insure the remainder. It should be clearly stated when there is a policy limit.

Very responsive, the website very easy to use.

The initial people that I interacted with to find and set up the plan were both polite, friendly and helpful. The price was right and I would use this service again and recommend this company.

It’s 5 days since my claim submission. They wrote that it will take 2-3 days to respond, today is the 5th day and no response.
I’ll tell you more after my claim process & pay.

We had a peace of mind that we got this travel insurance.

Not possible to reach a human being to file a claim.

they are very helpful. they try their best to answer questions and encouraged me to pursue my claim.

The airline did their best to mess up our tour. We were able, through our own wiles, to make it our destination on time (see: Planes, Trains and Automobiles). We kept receipts and filed an online claim with IMG upon our return. They were prompt in approving our claim and getting our out of pocket expenses reimbursed to us with no hassles. If there were a 6 star rating, I would give them that!