IMG Travel Insurance Reviews

Customer service was very helpful. I could not locate my emails regarding the purchase and received help from your representatives.

wish i had the ladies name that assisted me she was the best
glad i did not have to use it but made me feel so much better knowing i had it
planning next years trip now and will be taking insurance with you guys again
thanks
starr

The entire river cruise was canceled at the start. Mechanical problems were the reason for the cancellation. After speaking with the company about the issue, they were able to offer us a voucher to use for future insurance coverage. This is a GREAT company to work with and do business with. I am extremely impressed by their service.
Thanks IMG.

From the beginning, I've used Squaremouth for all my overseas travel. It's reputation and online user friendly interactive continue to encourage future use from my end.

Easy to secure travel insurance for 100% of our planned trip to Israel. Thankfully, we didn’t have to cancel but had peace of mind that we wouldn’t lose money on trip in the event we had to cancel.

The first time I spoke with a person from IMG who gave me a list of what I needed to collect to file a claim. I later found out that I needed another medical form to fill out. So this is delaying the submission of my claim. I also understand that once they get the info, that it will be at least 90 days from then on to get my refund. I only hope that I do get that refund. I am not out to defraud anyone.

Did not take trip. Insurance unused and no refund available. Lost $$$

My wife was having pains in her slider while we were in France and was afraid it might be some serious. She decided to wait until we would be in Oxford England the following day and visit an emergency room. I called IMG to find out the procedure to make sure we were covered for any medical expenses and they informed us that as long as she was not emitted for overnight or operation we did not prior approval. Turns out that in England that there is no cost for anything done through the emergency room. After performing some blood tests and cat scan doctors did not see any infection or abnormalities so we went back to the hotel and did not incur any expenses so we did not file any claim.