IMG Travel Insurance Reviews

The policy had a "cancel for any reason" clause, so it shouldn't take so long to process it -- but 10 business days later and I'm still waiting to hear something.

I purchased through Square mouth for a few trips because of your good reviews and competitive pricing. I have never made a claim so I I've yet to see how responsive the company is when doing so. It would be nice if there was an incentive for repeat customers who've have never made a claim since we do a lot of traveling.

Good experience. Thank you.

Had to submit a claim when we returned from our trip and customer service was very helpful

It was easy to purchase insurance and my conversation with them after about filing a claim was helpful

A sudden leak in our water heater delayed our international trip by two days. The IMG advisor was thorough and polite but informed us compensation was only available if our house was rendered uninhabitable. Our diligence in addressing the problem prevented that outcome but took two days off our trip. It is the classic case of "weasel words" buried deep in the insurance contract leading to the inability for any compensation. Such problems is what gives insurance a bad reputation. The only solution seems to be to read the dense legalese in the contract and still be prepared to have your insurance payment to be useless.

I am still waiting to hear about my claim.

Just hope the process is smooth and without any delay.

I filed claim about loss of cell phone. I never got resolution.

Knowing That I hâve purchased thèse coverage made me féel safe and at peace.