Redion Travel Insurance Reviews

We purchased a travel protection policy from CSA through Squaremouth. Our flight was delayed which caused us to miss our connecting flight which caused us to miss the first two days of our cruise.

CSA found language in the small print and denied our claim. We had a "missed connection", a "travel delay" and a "trip interruption" all legitimate events that were covered under our policy, and at no fault of our own. CSA denied the claim after several attempts to get relief under this policy.

We purchased this policy in good faith to cover us for such events, but CSA would not honor the claim. We will never purchase another policy from CSA.

Why even bother with buying a travel protection policy if the policy underwriter will just find a way to get out of paying a legitimate claim? We urge travelers to buy from anyone else other than CSA.

Thank you. Jerry from Florida

Reliable

Generali’s response to my claim will be the deciding factor for any further ratings from me. I am about to do that now.

Claim is in process. I can not really answer the above questions accurately until that process is complete.

Little help when we needed it. Had to file a claim after we returned, due to trip interruption by the airline. Had to pay up front for extra cost of flight and hotel and then file a claim. Other people, on same flight and cruise, had their insurance company take care of it at that time. Generali did pay off the claim, after we filed all the needed paperwork. We will purchase insurance from them again and make sure we keep lots of paperwork.

very courteous and knowledgable

Personnel very helpful when I contacted them with questions.

I have filed a claim. It has been two weeks and I did receive an answer.