Need help? Call a SquareMouth Travel Expert 1-800-240-0369 | 8AM to 10PM ET Daily
Trips Protected
Calendar icon
SINCE 2004
207,900
Calendar icon
AVG. MONTH
1,185
Total Reviews
Star icon
SINCE 2004
5,280
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.87/5
Customer Service During Claim
3.91/5

See how Redion compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.31 (5,280 reviews)

Many Redion customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.

  • 5
    3177
  • 4
    1053
  • 3
    439
  • 2
    139
  • 1
    253
  • Filter By
    Filter
    Sort By
    Sort
  • “
    Redion policy: Custom Luxe

    During Trip
    Didn't need.

    Claim Process
    No claim made.

    Paula from TX
    Review Received: August 23, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    During Trip
    N/A

    Claim Process
    N/A

    Judith from MO
    Review Received: August 20, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    Before Trip
    All done on line, so had no direct contact with anyone.

    During Trip
    Again,no contact.

    Claim Process
    No claim.

    Scott from CO
    Review Received: August 17, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    During Trip
    Fortunately didn't need anything.

    John from WI
    Review Received: August 17, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    Before Trip
    great information

    Miranda from NJ
    Review Received: August 16, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom Luxe

    During Trip
    No service used

    Donald from AL
    Review Received: August 15, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom Luxe

    During Trip
    Fortunately, I had no need to use their services.

    Ward from WA
    Review Received: August 13, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    During Trip
    Didn't have need to contact carrier

    Claim Process
    Not applicable

    Jackie from CA
    Review Received: August 11, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom Luxe

    During Trip
    did not need to use

    Claim Process
    no claim

    Catherine from NY
    Review Received: August 11, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Redion policy: Custom

    Before Trip
    Carrier answered all my questions before our trip which made me
    Feel more at ease

    Nick from ID
    Review Received: August 10, 2012
    Was this review helpful?
    0 out of 0 people found this review helpful
  • Load More Reviews

Last updated: October 3, 2026