Redion Travel Insurance Reviews

We ended up filing a claim with Generali Global Assistance because of a delay in a flight causing us to miss our connecting flight. The delay was because of a part that needed to be replaced. The claim was a valid, legitimate claim under the contract but they denied our claim several times. We persisted because it was obviously a valid claim and they finally paid the claim. It was frustrating that they didn't pay the claim with the original documentation that was given them because it clearly showed that it was a valid claim They were good at responding in a timely manner to all communications. This is my first experience in dealing with a travel insurance claim so maybe all companies are this frustrating when filing a claim. I will try a different company next time, though.

My experience was great. I have no complaints

We are in tg process of filing a claim.
But upon our return our house got hit by a hurricane and we have had no power or Internet for 5 days.

Generali was super easy to work with. Filing my claim online was simple. You can upload documentation from your phone and within 2 days I had a payment from them sent to me through Zelle. I will definitely use them again in the future and will highly recommend them to my friends and family for their travel insurance needs. Two thumbs up!

Submitted a claim a week ago for additional expenses due to "travel delay" i.e. our return flight was cancelled one day before departure. Sent a query this AM to Generali Claims Dept on how long processing a claim will take. No reply as of yet.

I got the help I needed in a timely manner.

We had to cancel the trip. Generali's website was easy to use and easy to submit the required documentation. Reimbursement for the cancelled trip was made within 4 days of sumbitting the claim. I was impressed as this was a totally different experience I have had in the past.

Never took the trip as scheduled. Had a non-covered issue.
We did rebook the trip and obtained new insurance.

Travel assistance with attractions and excursions was very helpful.