Redion Travel Insurance Reviews

Prior to the trip I had a few questions. Sent 6 emails asking for clarification. The only thing they responded with was a statement that they received my inquiry. I'm pretty much convinced that travel insurance companies gladly take your money but ignore you after payment is received.

The claim process was cumbersome. They did not get back to me on regarding required documentation. I did not get an email on how to receive payment. When I finally got it, it was cumbersome. Overall, I would use a different company in the future.

Canceling a policy for cause with refund before traveling should be differentiated from "Filing a Claim." Squaremouth should be in better communication with Generali about what happened.

I needed to increase the value of my trip after I upgraded my airline seats. It was not easy to figure out how to contact them to make this kind of change. The first email communication I received from them directed me to one place, and then I was directed to another. Eventually I was able to make the change before my trip.

Unfortunately I had to cancel my trip with relatively short notice due to an unexpected medical diagnosis. Filing the claim with Generali had clear step by step instructions and I received a reply and my claimed $ amount within a week. Excellent service. Would definitely use them again.

I was on hold and asked if I would prefer a return call in three hours. I think it was 12 hours later that the return call happened.
But the gentleman that answered my questions was very courteous.

I appreciate it the experience. Will look to you for further travel insurance.

There was a medical emergency and incurred some costs. I submitted the claim after I returned to the States. Once it was submitted with all the necessary documents, the claim was proved and processed without any problems. I received the reimbursements within a few days of the filing the claim. This is the best experience I have ever had with any insurance claims. I will not hesitate to purchase travel insurance from Generali Global Assistance.