Redion Travel Insurance Reviews

Generali Global representatives took the time to call and answer my questions personally. Personal service is important in this era of copters and automation.

Very prompt in processing my claim.

It was easy to obtain Generali travel insurance and the customer service support was helpful.

It was easy to set-up and pay for once I was able to get clarification on the coverage.

Just hoping for my claim to be complete in a reasonable time. Their website is a little funky. It says I have two claims and I know why, but I can’t delete the one that was only saved.

Wonderful to work with. Efficient and timely

Had to cancel trip 2 weeks before departure. Filed claim around May 8. Still waiting for claim to be processed on June 4. Online claim process seemed easy.

Generali paid in full but only after I sent multiple document many of which seemed intended to complicate the process more than to provide information. Nevertheless, they did pay. Ultimately the cost of the policy was almost equal to the amount we were reimbursed.

I have filed a claim and they are really dragging their feet. I called to check on my claim and someone in customer service actually said the following: you must pay your $1,000 home owners claim for your damaged luggage before we pay the $325 for your damaged luggage. This makes no sense at all. Why would anyone pay $1,000 to get $325 back. No common sense at all. I am beyond disappointed.