Redion Travel Insurance Reviews

Thank you for your review, Robert. We’re sorry to hear about your negative experience and apologize for not meeting your expectations. You can start a claim online by following this link, https://generalitravel.com/claims. We also have a brief video that can help you with how to file a claim, generalitravel.com/start-claim, If need any additional assistance with the claims process, contact us at 800-348-9505 or via email at customerservice@generalitravelinsurance.com and one of our dedicated customer service team members will be happy to assist you.

Thank you for your feedback. We are sorry to hear about the circumstances surrounding your claim. If need any additional assistance with the claims process, contact us at 800-348-9505 or via email at customerservice@generalitravelinsurance.com and one of our dedicated customer service team members will be happy to assist you.

We appreciate your review, Robert, and we are sorry to hear about your negative experience. We will share your feedback with our claims team to improve for the future. We are pleased that your claim has since been resolved and apologize for any inconvenience.

Thank you for your feedback, Richard. We're sorry to hear your trip was interrupted and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough to our customers that it is important they review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com with any additional questions you may have. The plan is unfortunately unable to provide coverage for every event that might cause the trip interruption. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns.

Thank you for your feedback, Carol. At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.

Hello Diego. Thank you for sharing your feedback. We have received your claim, and a dedicated claims representative will follow up with you once their review is completed or if more information is needed. We strive to process claims within 30 business days from the time they are received. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

We are grateful for your review, Tatiana. Thanks so much for sharing your experience and choosing to #TravelSmarter.

Hello Mary. Thank you for sharing your feedback. We have received your claim, and a dedicated claims representative will follow up with you once their review is completed or if more information is needed. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.