Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
It's to be determined concerning my overall experience because I still have to wait for a call back to go over my claim. Still a little concerned.
We have now used Tin Leg for 3 international trips. We have received excellent customer service, and thankfully we have had no issues that required us to file claims.
It would be most helpful if you could explain that adding additional air and hotel purchases will be covered as well after the initial purchase of trip insurance.
Coverage is very clear cut and is adjustable based on needs.
Very easy to purchase trip insurance with Tin Leg. It is a very comprehensive insurance policy.
We have a meeting scheduled to discuss our claim with Kelly Gebler on Oct 24th
I did not file a claim so I have very little experience with Tin Leg. I did contact the customer service center prior to purchase of the policy. All of these interactions where very friendly and my questions were always answered.
Forbes Magazine article pointed me to you and I selected you from other companies based on the best mix of price and coverage. I am glad not to have needed to make a claim but I was confident I would have had your support if I had a claim to make.
Tin Leg is easy to work with. We've made changes to our policy before without any problems.
We bought the policy and, fortunately, had no reason to file a claim.