Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
343,142
Calendar icon
AVG. MONTH
7,460
Total Reviews
Star icon
SINCE 2014
5,234
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,234 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3794
  • 4
    883
  • 3
    314
  • 2
    119
  • 1
    124
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Gold

    It's to be determined concerning my overall experience because I still have to wait for a call back to go over my claim. Still a little concerned.

    Veryl from TX
    Review Received: October 23, 2023
    Was this review helpful?
    5 out of 6 people found this review helpful
    Tin Leg policy: Gold

    We have now used Tin Leg for 3 international trips. We have received excellent customer service, and thankfully we have had no issues that required us to file claims.

    A couple from SC
    Review Received: October 22, 2023
    Was this review helpful?
    0 out of 1 people found this review helpful
    Tin Leg policy: Adventure

    It would be most helpful if you could explain that adding additional air and hotel purchases will be covered as well after the initial purchase of trip insurance.

    John from FL
    Review Received: October 19, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    Coverage is very clear cut and is adjustable based on needs.

    Walt from WA
    Review Received: October 19, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Very easy to purchase trip insurance with Tin Leg. It is a very comprehensive insurance policy.

    Bruce from NE
    Review Received: October 18, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    We have a meeting scheduled to discuss our claim with Kelly Gebler on Oct 24th

    Laurie from FL
    Review Received: October 18, 2023
    Was this review helpful?
    0 out of 6 people found this review helpful
    Tin Leg policy: Gold

    I did not file a claim so I have very little experience with Tin Leg. I did contact the customer service center prior to purchase of the policy. All of these interactions where very friendly and my questions were always answered.

    Cynthia from CA
    Review Received: October 17, 2023
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Forbes Magazine article pointed me to you and I selected you from other companies based on the best mix of price and coverage. I am glad not to have needed to make a claim but I was confident I would have had your support if I had a claim to make.

    Andrea from AZ
    Review Received: October 15, 2023
    Was this review helpful?
    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Tin Leg is easy to work with. We've made changes to our policy before without any problems.

    ann from CA
    Review Received: October 15, 2023
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    We bought the policy and, fortunately, had no reason to file a claim.

    Virginia from FL
    Review Received: October 14, 2023
    Was this review helpful?
    1 out of 2 people found this review helpful