Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
343,758
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AVG. MONTH
7,534
Total Reviews
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SINCE 2014
5,241
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,241 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3799
  • 4
    885
  • 3
    314
  • 2
    119
  • 1
    124
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  • Tin Leg policy: Gold

    Everything was easy, questions were answered. Felt like I was trying to be upsold for policy coverage I did not need, but overall everything was clarified and easy to navigate.

    J from OH
    Review Received: January 7, 2022
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    3 out of 3 people found this review helpful
    Tin Leg policy: Standard

    So far it's been a great experience. However I did need to file a claim so it remains to be seen how that will go!

    Daniel from CT
    Review Received: January 6, 2022
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    0 out of 7 people found this review helpful
    Tin Leg policy: Luxury

    I called to review the plan with a rep. They were informative and helpful. I felt a sense of peace knowing I had the insurance. Worth every penny! The cost was also very reasonable.

    Christine from MA
    Review Received: January 4, 2022
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    2 out of 4 people found this review helpful
    Tin Leg policy: Gold

    Purchasing the policy was very easy. We modified our travel plans and making the update with Tin Leg was very little effort. Thanks!

    Greg from FL
    Review Received: January 4, 2022
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    2 out of 3 people found this review helpful
    Tin Leg policy: Gold

    It was unclear whether I needed to cover the entire trip cost. I contacted customer service who made it clear, but it would have been better if it was clear without interaction. The site implied yes, but since I was purchasing to late for cancellation for any cause coverage, it wasn't needed.

    G from PA
    Review Received: January 3, 2022
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Still working through the claims process. So far the experience has been positive. Thanks

    Timothy from MT
    Review Received: December 29, 2021
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    5 out of 8 people found this review helpful
    Tin Leg policy: Gold

    Very good

    francis from FL
    Review Received: December 29, 2021
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    0 out of 2 people found this review helpful
    Tin Leg policy: Gold

    I claimed Tin Leg regarding baggage delay several days ago. However, nobody contacted me until now.

    CK from OH
    Review Received: December 29, 2021
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    3 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Everyone was very cooperative. I purchased the policy for a different trip that was cancelled, but we were able to transfer the policy to this trip.

    Roy from NY
    Review Received: December 27, 2021
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    The customer service rep from Tin Leg was very helpful.

    Julianne from PA
    Review Received: December 27, 2021
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    0 out of 0 people found this review helpful