Tin Leg Travel Insurance Reviews

Helpful Customer Service Agents when I needed to call after the policy was issued. I asked the questions, received clarification and all was in order. Thank you!

Fortunately we did not need to file any claims but we got the insurance because the BVIs said we had to have it yet NO ONE asked for proof of insurance. They only cared about Covid tests.

I purchased this insurance for a cruise and extended stay in Greece. We wanted to customize the coverage as we did not need the full coverage provided by the cruise company. You were able to offer exactly what we needed at a price we felt was reasonable. Fortunately, we did not need to file a claim as everything went according to plan, but we felt confident that we could have contacted you for assistance if needed.

your customer service staff was very knowledgeable and helpful. we will definitely utilize again.

The policy was straight forward and it was just right for my needs.

So far, I have not had to file a claim with Tin Leg. However, I do appreciate the flexibility as we scheduled, cancelled, and rescheduled due to COVID.

It was easy. Agents are knowledgeable and coverage for Covid was perfect

I filed a "Missed Connection" claim almost 3 months ago, contacted provider and Squaremouth many times, heard many promises but my claim is still pending with no result in sight.

The form that is provided to complete is not clear. It says to attach documents. But yet later, the representative informs me to send emails directly to him. I spent unnecessary time creating documents to attach to the form as instructions said.

Like many companies out there, waiting time on line is excessive, but manageable .