Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
It was great service, And didn't have to use you insurance
The people I talked with was very helpful and courteous. I felt confidence with the coverage of my trip.
The claim process was so easy and smooth. I really appreciated the added step to set an appointment for a phone call. That way I was able to be better prepared knew who the caller was ahead of time.
Tin Leg's policy coverage is perfect for our international trips; and cost is very competitive with other insurance; what sets this company apart and earns them a 5 star rating is their outstanding customer service and expedited claims service. We have purchased ~10 policies from Tin Leg over the last 5 years and have had 2 claims. The claims process is incredibly easy and the claims representatives are extremely helpful. At this point, we don't even shop around for other policies when we schedule an international trip - we go straight to Tin Leg.
The experience so far has been very good. Just waiting the 15 days once you file a claim to see what happens.
Review Updated: 10/11/2021
I was able to receive my claim for my lost luggage. The process was easy and fast.
Having this insurance gave me peace of mind throughout my trip.
Although I did not have to file a claim for this insured trip with Tin Leg, I did have a great experience with their customer experience before departing. I would use them again.
Did not file a claim but customer service very responsive and helpful with adjusting my coverage after my initial purchase.
Fast response. The claims done by the hospital directly with the insurance coordinator was efficient. It’s worth purchasing Tin Leg Gold for the trip.
Very helpful when I had to cancel and reschedule my trip due to the pandemic.