Compare Tin Leg Plans in Just A Few Simple Steps
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I have a legitimate claim and they denied it because I listed my US address instead of my Ecuador address on the application because I can’t receive mail in Ecuador ( they have no postal system). My trip originated in Ecuador, went to the US, which is why I bought travel insurance, then returned to Ecuador. We needed medical insurance while we were in the US, which is why we bought the policy.
Once all the required documents were provided Tin Leg was very prompt in handling my claim. Delays were caused by my primary insurance processing the claim and providing documentation.
My check has been mailed and just awaiting USPS to deliver.
Have used your services for a few years and find dealing with your customer service to set up the insurance to be very easy. Rates are always the lowest, too.
Had to file a claim and the process was smooth. I’ll definitely consider them again for my next trip.
Social Security wont cover me outside the U.S. I drove to Canada and went fishing.
Trip was canceled for medical reasons. Claim required multiple conversations with adjuster to obtain documentation that would satisfy conditions for refund.
The advertisement said-Feel free to call us with any changes. I called before buying because I was uncertain about the other grandmother coming so I wanted to know what info I would need on hand if she decided to come. The rep said there was no changes allowed after purchase.
Make up my mind. That could have been a big problem.
they handled it reasonably and well
I made an error with my departure date, I called the help line and they took care of it immediately!! Thank you
My only experience was with the sales rep.